EBANX Solution for Streaming

Watch your streaming sales increase with a partner that listens to your audience's payment needs

From freemium to premium conversions, or pay‑to‑play to subscription based streaming services. EBANX has built‑to‑fit superior performance solutions to optimize your customer retention and approval rates in expanding economies.

Trusted by global streaming merchants:

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A unique cross‑border platform to monetize your video or audio content across rising economies

+1.3 ppt average uplift in approval rates

based on unique user level for our global streaming merchants in an one‑year period.*

‑0.02 ppt of average decrease in chargeback rates

for our global streaming merchants in an one year period.*

*Data collected between 2021 and 2022. It may vary according to the country.

Sell more audio and video content and improve your control over pricing and streaming plans by accessing dashboards and demand analytic reports. EBANX has state‑of‑the‑art payments platform ready to uplift your approval rates due to an advanced machine learning technology which tracks all transactions across different acquirers and superior outputs and features, such as:

  • 99.99% uptime
  • Retry Logic

  • One-click payments

  • Smart routing

  • Customer Score

  • Trusted MID

  • Account Card Updates

  • UX improvements

  • Automatic recurring billing and PCI DSS compliant tokenization

  • Fast and guaranteed settlement in merchant's currency

  • Clear Dashboard and demand analytic reports

  • Partnerships with multiple local acquirers in each country where we operate

  • Complete reconciliation - including payments, chargebacks and refunds information

A USD 11.4 billion market.
We take you there.

Latin America's streaming market potential

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12.2% CAGR

for video streaming

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10.9% CAGR

for audio streaming

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USD 11.4 billion

market by 2026

Source: Netscribes

Expanding economies, such as Latin American countries are plural. Each one has a different financial scenario with a diverse culture, consumption habits, rules and regulations. Considering that about half of Latin Americans are unbanked, many can only pay through local alternative payment methods that they are familiar with.

Whether for VoD (Video on Demand), AoD (Audio on Demand) or live streaming businesses, EBANX provides a superior performance payments experience in 17 growing economies across Latin America and Africa, to help your overcome key challenges, such as:

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Provide a frictionless and fast pay‑in and payout experience

  • Allow your audience to complete a purchase instantly without having to provide their payment information multiple times
  • Offer high performance, diverse, and local payment methods to increase sales
  • Decrease operational overhead of mass payout processes
  • Monitor risky customers/transaction
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Enable hybrid settlement operations and deal with foreign currency

  • Manage local and/or international fund settlements
  • Reduce costs with fixed FX rate (+ tax efficiency)
  • Have a unique reconciliation to sell in multiple currencies and countries
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Have a local customer support experience

  • Have a customer support during the entire payment journey (confirmation, refunds, chargebacks)
  • Automate communication and customer management
  • Have a KYC support to solve local compliance issues with minimum effort

Built‑to‑fit payment solutions for your streaming revenue model and audience's needs

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Recurring payments

Video or audio on demand streaming services can offer tailored packages and flexible recurring payment plans according to their audience's needs. For freemium models, they can generate revenue beyond advertising support by converting users to premium. EBANX solution can be integrated to your website, application or third party platform, and enables more than 100 trusted payment options in growing economies, including recurrence for cards and alternative methods such as digital wallets. Have, also, optimal approval rates due to direct connections to all card issuers, unified reconciliation, and outstanding features such as retry logic, smart routing, automatic card updates, and trusted MID.

More about recurrence
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Pay‑per‑view

Monetize pay‑per‑view videos in growing economies by charging your audience in cross‑platforms/devices. Besides counting with more than 100 payment options, including local alternative payment methods, our platform is ready to run a localized minimum ticketing and pay‑per‑view access through a custom label checkout with local language interface. Your approval rates are also maximized due to our direct connections to all card issuers and outstanding features such as tokenization, retry logic, smart routing, trusted MID and much more.

See all payment solutions
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Payouts to partners

Payout your suppliers and audio or content producers (e.g. freelance artists, musicians) quickly across different countries and currencies. EBANX has a payout solution with an intuitive payee onboarding and a seamless payout experience where your partners or any supplier can receive funds in under 10 minutes for alternative payment methods and up to 3 business days for bank transfers. Payments can done through different methods, such as digital wallets, bank transfers, and instant payments, while the whole process is carefully verified to ensure your payouts comply with local regulations.

More about payouts
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use case #1

Uplifting approval rates by 14 ppt in 3 months

An EBANX global audio streaming merchant was able to increase its approval rate by 14 ppt in only 3 months after counting with superior acquirer and issuers connections and optimizing its anti‑fraud strategy to reduce high‑risk transactions.*

*Period considered: May ‑ July 2022

USE CASE #2

Reducing free trial abuse behavior and increasing approval rates

An EBANX global video streaming merchant uplifted its approval rates per order level by 7 ppt within 6 months after a new mode of alerts were created to reduce the free trial abuse behavior of its services.*


*Data collected in 2022.

↪And more

A comprehensive payments portfolio to fulfill your audience's payment needs

Choose the payment methods that best suit your business model and audience's local payment needs across growing economies. Go beyond credit cards and have access to more than 100 payment methods, while also being able to offer debit cards, prepaid cards, installment payments, vouchers and other local alternative payment methods such as digital wallets and instant payments.

 

  • Diverse payment methods from credit (installments available) and debit cards to alternative options such as vouchers, instant payment, digital wallets, and popular local bank transfers
  • International, domestic or mixed funds settlement
  • Local currency availability to charge customers
  • Multiple, single or partial refunds, wherever it is necessary, for almost every payment method

See all payment methods →

 

An exclusive micropayments payout

Stop worrying about minimum transactions value and have an exclusive payout feature that optimizes your micropayments (< 5 USD) flow in local currency and real-time.

 

Stream without worries with an industry‑leading security system

Your audience, your data, and our duty to protect them. EBANX payments platform counts with Shield - our smart anti-fraud solution. - Minimize fraudulent free trial requests and other payment frauds by setting hard rules and outstanding features to balance protection with performance:

 

  • Machine learning for behavior score
  • Chargeback guarantee with low rates
  • Block and trust list to avoid blocking trusted clients
  • Robust validation scheme since payment capture to acquirers and banks validation
  • Manual Review with EBANX's Fraud Specialists to reduce false declines while preventing fraud
  • A/B testing
  • False-positive measuring
  • Device fingerprint

More about Shield →

 

Flexible and convenient integrations

Integrate according to your streaming service's needs in Africa and Latin America. With EBANX, you have a diverse integration portfolio, depending on your business model, current capabilities, future strategy, and available resources.

 

  • Direct API - reverse personalized integration to generate fully transparent checkouts
  • Payment Link - manually generated payment links to cut the need for complex integrations
  • Drop-In - complete white-label and customizable checkout with no redirection
  • Payment Page - practical and safe checkout page managed by EBANX
  • Channels - a partnership network to seamlessly connect you to us

 

See all integrations

 

World‑class support for your streaming business

Count on a dedicated team of high qualified specialists with different skills to provide the local support you need to develop your streaming business. They are available according to your time-zone and present in multiple regions (Latin America, US, Europe and APAC).

 

  • Regular planning and analytical meetings
  • Merchant operational support
  • Market intelligence
  • Growth and marketing strategies
  • Close performance monitoring
  • Identification of opportunities
  • Roadmap for improvement

 

Monetizing streamed content in rising economies can be much easier.
Are you ready?

 

Get to know the Latin American streaming market and see its full potential

Blogpost

The main streaming models and key players in Latin America

Read here
Guide

Streaming in Latin America The script of how to get ahead of the competition.

Download the guide
Whitepaper

Seamless payments for digital streaming growth in rising economies

Download report