Online Voucher Payments in Latin America

Voucher Payments in Latin America

Reach a huge part of the Latin American population with voucher payments

With a large unbanked population, many Latin American shoppers depend upon this popular method to pay for their online purchases. Vouchers are trusted by consumers and chargeback free.

Why do Latin Americans Pay With Cash Vouchers?

Structurally, Latin America differs from other world regions when it comes to payment methods. The World Bank reports that, on average, 46% of adults in Latin America don't have a bank account.

For reasons such as the ongoing financial inclusion in the region, payment vouchers are a part of the daily-routine of Latin Americans, for online and offline payments. They have historically been issued to pay for monthly bills, such as power, water, and governmental taxes. They are trusted by and accessible to 100% of the population.

Voucher payments remain king in Latin American countries, even in the online market, mainly because of cultural preferences

Source: Internal Data, EBANX, 2017

30%

of the population without a bank account represents about a 48M Brazilians.*

19%

of payment processing in the online market is done by cash vouchers in Mexico.*

17%

of purchases in e-commerce are paid with voucher payments in Brazil.*

9%

of payments processing in the online market is done by cash vouchers in Colombia.*

Source: Internal Data, EBANX, 2017

How voucher payment works

The customer journey:

1

Customer selects the voucher as payment method in checkout.

2

A voucher with a barcode is generated for the customer to either print, copy the barcode number or scan it with their phone.

3

Customer pays it in cash in over 300k locations or through internet banking or via the bank's mobile app.

4

Real time payment confirmation or on the next business day.

Outstanding Voucher Features by EBANX

Discover enhancements created by EBANX that have already transformed the Payment Experience for shoppers in Latin America.

Mobile-responsive voucher

New responsive and standardized vouchers with EBANX visual identity. Our vouchers are mobile-first, looking for the best user experience during the entire payment process.

Customized vouchers

Add your company's logo on the payment voucher to increase trust among customers.

Geolocation

Show customers the closest physical payment locations to incentivise faster payments.

Optimized barcodes

Make it easier for customers to pay online for their vouchers with scannable and copyable barcode numbers.

EBANX Instant Pay

Receive instant payment confirmation of vouchers paid through EBANX App.

+440k payment locations

Allow customers to pay with cash in more than 440k establishments throughout Latin America.