Background

Voucher Payments in Latin America

Reach a huge part of the Latin American population with voucher payments

Whether by cultural preference or need, voucher payments are extremely popular in LatAm. With a large unbanked population, many Latin American shoppers depend upon this method to pay for their online purchases. Vouchers are trusted by consumers and chargeback-free.

Get Started
Voucher Payments
Voucher Payments

Why do Latin Americans Pay With Vouchers?

Payment vouchers are a part of the daily-routine of Latin Americans, for online and offline payments. They have historically been issued to pay for monthly bills, such as energy, water and governmental taxes. They are trusted by and accessible to 100% of the population.

About Mockup

Paying in cash remains king even in e-commerce because of many cultural preferences

Source: Internal Data, EBANX, 2017
39%
 

Fear of credit card fraud

25%
 

Lack of a credit card

Unbanked or only have a debit card.

20%
 

To avoid reaching their maximum credit card spending limit

12%
 

Previous credit card problems

Debts, duplicated payments, fraud, denials.

Source: Internal Data, EBANX, 2017

How voucher payment works

The customer journey:

1

Customer selects the voucher as payment method in checkout.

2

A voucher with a barcode is generated for the customer to either print, copy the barcode number or scan it with their phone.

3

Customer pays it in cash in over 300k locations or through internet banking or via the bank's mobile app.

4

Payment confirmation in the next business day.

Outstanding Voucher Features by EBANX

Discover enhancements created by EBANX that have already transformed the Payment Experience for shoppers in Latin America.

Mobile-responsive voucher

Mobile-responsive voucher

Offer customers a voucher 100% compatible with mobile devices, featuring only the essentials for the customer to effectuate the payment.

Customized vouchers

Customized vouchers

Add your company's logo on the payment voucher to increase trust among customers.

Geolocation

Geolocation

Show customers the closest physical payment locations to incentivise faster payments.

*Available in select countries.
Optimized barcodes

Optimized barcodes

Make it easier for customers to pay online for their vouchers with scannable and copyable barcode numbers.

 

E-Wallet

E-Wallet

Receive instant payment confirmation of vouchers paid with the EBANX e-wallet.

+300k payment locations

+300k payment locations

Allow customers to pay with cash in more than 300k establishments throughout Latin America.

Voucher payments available in Latin America with EBANX

Country

Payment Method

Payment Processing
International Settlement

Payment Processing
Local Settlement

Brazil Brazil

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

Check
Mexico Mexico

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

Check
Argentina Argentina

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

 
Chile Chile

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

 
Colombia Colombia

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

 
Peru Peru

Credit Card Schemes

Payment Processing
International Settlement

Check

Payment Processing
Local Settlement

 
 

Get higher approval rates with EBANX

Get Started