Voucher Payments in Latin America

Reach a huge part of the Latin American population with voucher payments

Whether by cultural preference or need, voucher payments are extremely popular in LatAm. With a large unbanked population, many Latin American shoppers depend upon this method to pay for their online purchases. Vouchers are trusted by consumers and chargeback-free.

Why do Latin Americans Pay With Vouchers?

Payment vouchers are a part of the daily-routine of Latin Americans, for online and offline payments. They have historically been issued to pay for monthly bills, such as energy, water and governmental taxes. They are trusted by and accessible to 100% of the population.

Paying in cash remains king even in e-commerce because of many cultural preferences

Source: Internal Data, EBANX, 2017

39%

Fear of credit card fraud

25%

Lack of a credit card

Unbanked or only have a debit card.

20%

To avoid reaching their maximum credit card spending limit

12%

Previous credit card problems

Debts, duplicated payments, fraud, denials.

Source: Internal Data, EBANX, 2017

How voucher payment works

The customer journey:

1

Customer selects the voucher as payment method in checkout.

2

A voucher with a barcode is generated for the customer to either print, copy the barcode number or scan it with their phone.

3

Customer pays it in cash in over 300k locations or through internet banking or via the bank's mobile app.

4

Payment confirmation in the next business day.

Outstanding Voucher Features by EBANX

Discover enhancements created by EBANX that have already transformed the Payment Experience for shoppers in Latin America.

Mobile-responsive voucher

Offer customers a voucher 100% compatible with mobile devices, featuring only the essentials for the customer to effectuate the payment.

Customized vouchers

Add your company's logo on the payment voucher to increase trust among customers.

Geolocation

Show customers the closest physical payment locations to incentivise faster payments.

*Available in select countries.

Optimized barcodes

Make it easier for customers to pay online for their vouchers with scannable and copyable barcode numbers.

E-Wallet

Receive instant payment confirmation of vouchers paid with the EBANX e-wallet.

+300k payment locations

Allow customers to pay with cash in more than 300k establishments throughout Latin America.

Voucher payments available in Latin America with EBANX

Country	Payment Method	Payment Processing International Settlement	Payment Processing Local Settlement
Brazil	Credit Card Schemes Boleto EBANX Instant Boleto	Payment Processing International Settlement	Payment Processing Local Settlement
Mexico	Credit Card Schemes OXXO OXXO Pay	Payment Processing International Settlement	Payment Processing Local Settlement
Argentina	Credit Card Schemes Pago Fácil Cobro Express RapiPago Ripsa Pampa Pagos Chubut Pagos Bapro Provincia Pagos Pagolisto Pronto Pago	Payment Processing International Settlement	Payment Processing Local Settlement
Chile	Credit Card Schemes Multicaja Sencillito Servipag	Payment Processing International Settlement	Payment Processing Local Settlement
Colombia	Credit Card Schemes Via Baloto Efecty	Payment Processing International Settlement	Payment Processing Local Settlement
Peru	Credit Card Schemes Pago Efectivo SafetyPay	Payment Processing International Settlement	Payment Processing Local Settlement