Travel is back, and global brands must be ready for the coming demand. EBANX is the top‑performing payment partner, helping travel companies and OTAs streamline operations and financial flows in rising markets.
Trusted by global travel & OTA merchants:
for our global travel merchants*
for our global OTA merchants in an one year period.**
*Data collected between 2021 and 2022. It may vary according to the country.
*** Data collected between 2021‑2022 including shared economy merchants. It may vary according to the country.
Rely on a complete partner to manage funds from Pay‑in to Payout
EBANX has an all‑in‑one platform ready to empower travel‑related businesses, including OTAs, hotels, car rentals, ticketing companies, and other segments. Our solution has maximum availability, and it is equipped with features to optimize your suppliers (hosts, tour operators, property managers, etc.) and end‑user experiences:
99.99% uptime
One-click payments
Retry logic
Smart routing
Customer score
Trusted MID
Account card updates
UX improvements
Clear Dashboard and demand analytic reports
Easily remit payments in any country with fixed FX (hold for 24h)
Complete reconciliation - including payments, chargebacks and refunds information
Streamline processing for high-ticket purchases through an automated feature
Partnerships with multiple local acquirers in each country where we operate
Fast and guaranteed settlement in merchant's currency
The market is forecast to reach USD 691 billion by 2026.
Expanding at a CAGR of 74.4% from 2020 to 2026
Source: Statista, 2022
As has been showing promising results globally, the online travel industry is about to reach pre‑pandemic growth levels, primarily in ascending economies like Latin America and Africa. In LatAm's case, the Travel and Tourism industry is the fastest‑growing vertical, with a 47% growth pace year‑over‑year in 2022, surpassing the region's average rate, according to AMI.
Now is the ideal moment to expand, scale up and take full advantage of these key economies. With EBANX, you can offer a localized experience through a single integration – paying your hosts, tour operators, and property managers quickly, securely, in their local currency and receiving in USD while providing local language support.
Increase your revenue by receiving payments from customers with superior performance. Our Pay‑in solution supports domestic, international or mixed funds settlement, and unified reconciliation. You can also improve conversion rates and UX by unifying international and local sellers in one checkout with EBANX exclusive single transaction feature and access more than 100 payment methods ‑ including credit & debit cards, digital wallets, instant payments, cash & voucher payments, and bank transfers ‑ in 17 countries (within Latin America and Africa) and 14 different currencies. All within a single platform with a global settlement network and local support.
Uplift your providers' retention and satisfaction rates by paying them locally in Latin America quickly and safely with a 94% average success rate. Relying on traditional payout systems can delay payments due to tax complexity, regulations, currency fluctuation, and other issues. Our Payout solution reduces operational overhead by supporting single and mass payouts, streamlining payee onboarding, and allowing several payment methods – including bank transfers, digital wallets, instant payments and being fully compliant with all local regulations, confirming payments in under 10 minutes (for alternative payment methods) and up to 2 business days (for bank transfers).
As a low‑margin and highly price competitive, pricing payment services is critical for OTAs as low as possible. Therefore, installments can ensure higher conversion rates once travelers can split the total amount of a plane ticket or hotel accommodation. Paying the monthly cost in local currency is a distinguishing feature in the customer decision‑making process and a must‑have payment feature for OTAs. By offering installments as a payment alternative, you increase the purchasing power of your audience, encouraging them to invest higher amounts.
A global online travel agency merchant uplifted its average ticket growth by 86% from September 2021 to January 2022 by providing the option of credit card installments on checkout. When choosing installment in 6x, the average ticket growth rose by 107%.
A global OTA merchant decreased ‑0.5 ppt of average in chargeback rates in one year* when added extra protection against fraud through the EBANX localized fraud solution specific for rising economies
*from 2021 to 2022 ‑ Shared Economy merchant
Expanding economies are highly dependent on alternative payment methods, so through EBANX, you will access more than 100 payment methods and several options for payouts. This way, you will leverage your customers' and suppliers' satisfaction.
Offer a hybrid experience when selling goods or services from local and cross-border sellers at the same cart and checkout. EBANX single transaction enables a unified cart and checkout page with products from multiple sellers, currencies, and countries, which improves your customer experience and helps maximize your revenue. You also have full visibility into the breakdown of what is domestic and international in every payment.
Your travel-related business and customers need protection regarding payments, especially in expanding economies where fraud risks are higher. Therefore, our payment solutions are protected by Shield, our smart anti-fraud solution counting with:
As sellers of high-ticket items, OTAs are common targets for fraud. EBANX takes the heavy lifting from integrations by providing developers support to our merchants, simplifying the process. Different integration options fit our merchants' business model, capabilities, strategy, and available resources.
Count on world-class support and local advisory through a dedicated team of experts with reduced response time – less than 24 hours average handling time (SLA). They are available according to your time zone and in multiple regions (Latin America, the US, Europe, and APAC).
All the data to convince you of how important it's offering installments to succeed.