EBANX Solution for SaaS & Cloud

Maximize your payment performance and customer base with a set of built‑to‑fit solutions for global SaaS business models in growing economies

B2B and B2C global Software as a Service companies with either recurring revenues, usage‑based billing models, or high‑priced products/services count on our state‑of‑the‑art payment platform to achieve their goals and beyond. Are you ready?

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Trusted by global SaaS merchants:

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The fastest‑growing SaaS market in the world ‑ We take you there

The software demand in growing economies is booming due to accelerated digitalization leading to higher SaaS demand. With the growing business landscape, new unicorns, and start ups the demand for SaaS solutions also grows. In Latin America, the most popular SaaS solutions are remote desktop software, live chat software, video conferencing, e‑commerce, collaboration, and project management.

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Latin America's SaaS industry is Pacing at 27% per year through 2026

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Cloud Computing in Latin America reached USD 11.1 billion in 2022

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Cross‑border cloud computing sales reached USD 8.9 billion in 2022

Despite the market's attractiveness, global SaaS players struggle to expand in growing economies due to a series of challenges, ranging from attracting new customers, billing, and charging in local currency.

The EBANX solution is designed to help global SaaS brands to overcome the following challenges:

Manage Recurrency

  • Reduce manual processes
  • Automate billing and invoicing
  • Automate payments management: generation, confirmation, chargeback, refunds
  • ​​Handle all billing‑related support queries
  • Ensure tools and mechanisms to reduce churn
  • Ensure tools and mechanisms for the best approval rates

Transactions and Foreign Currency

  • Local and international settlement management
  • Streamline reconciliation payments
  • Detailed payment information and traceability 
  • Deeper insights about payments behavior
  • Control over risky customers/transactions
  • Reduce costs with fixed FX rate (+ tax efficiency)

Operational Complexities

  • Significantly offload business hardships and offer the easiest customer payment experience
  • Automate communication and customer management
  • Have visibility and control on recurrence
  • Have covered customers support during the payment journey (confirmation, refunds, chargebacks)

Built‑to‑fit solutions for each pricing and revenue SaaS model

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High‑Value Transactions

EBANX has an exclusive and the only B2B payment solution for high‑ticket SaaS sales (above USD 10,000) available in the market. Either for single or recurring payments, international transactions are processed fast and safely through an automated payment experience with local alternative payment methods ‑ including instant payments ‑, credit cards (with installment plans), and debit,  all in local currency.There’s no need for manually invoicing or SWIFT transactions that can take up to5 business days to be completed. It also includes an online checkout integrable to your UX platform with nearly real time payment confirmation, a detailed reconciliation, and other exclusive features.

Meet EBANX solution for high-ticket SaaS sales
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Recurring Revenue

Scale your SaaS business with the best‑in‑class recurring solution to offer local payments and maximize subscription‑based revenue. Featuring recurrence for local alternative payment methods and unified reconciliation in 14 growing economies, our solution has direct connections to all card issuers, tokenization, retry logic, acquirer redundancy, smart routing, automatic card updates, and trusted MID. A comprehensive recurrence solution designed to deliver superior approval rates, reduce churn and canceled subscriptions. You can also benefit from EBANX partnership Recurly ‑ the leading subscription management & billing platform for SaaS

Accelerate subscriber growth with EBANX
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Usage‑base or pay‑as‑you‑go

Both high‑value sales and/or recurring revenue SaaS models can have a usage‑based pricing model, so EBANX's exclusive payment portfolio is fully prepared to support it. From pricing and billing cycle variations, including frequency and currency, you get built‑to‑fit solutions and have unified reconciliation as your customer's consumption changes. Count on flexible integrations, performance optimization features, and localization support such as language, alternative payment methods, exotic currencies, and tax regime.

Streamline usage-based billing with an exclusive payment portfolio
Use Case

Increasing the number of automated high‑value transactions by 900% within 3 months

A global SaaS merchant in Brazil had a stack of invoices to be issued, processed, and confirmed, with manual processes and limitations with all payment processors for high‑ticket transactions (above USD 10K).

 

Through EBANX Hight Tickets solution the merchant moved from 2 high‑value transactions in the first month, to 6 in the second, and 12 in the third month.

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An all‑in‑one payment platform for SaaS businesses' to think locally and act globally

Equipped with superior payment performance features to increase revenue

Top‑performing global SaaS businesses need a payment platform with superior performance features and maximum availability to generate a higher rate of approved transactions and turn their operations frictionless:

  • Smart routing
  • Retry Logic 
  • Customer Score
  • Trusted MID

  • Account Card Updates

  • UX improvements

  • Automatic recurring billing and PCI DSS compliant tokenization
  • Partnerships with multiple local acquirers in each country where we operate

  • Fast and guaranteed settlement in merchant's currency

  • Clear Dashboard and demand analytic reports

  • Complete reconciliation - including payments, chargebacks and refunds information

Use Case

Delivering 19x more revenue

Between the begging of the operations with EBANX in 2017 and 2021, a global cloud‑based software business grew its revenue by impressive 19x in Brazil. Within the first year, this merchant already increased its revenue by 4x and this outstanding performance happened after accepting credit cards and bank transfers, and counting with our above mentioned payment performance optimization features.

Payment Solution

↪ And more

Enabled for local and diverse payment methods to reach more SaaS customers

 

Growing economies are highly dependent on alternative payment methods and SaaS customers's choice differs from player to player since it depends on the bill amount, product type, vendor type, cultural preferences, and if it is a local or international transaction model.

With more than 100 payments methods enabled for single or recurring transactions, our merchants can have it all.

 

- Diverse payment methods from credit (installments available) and debit cards to alternative options such as vouchers, instant payment, digital wallets, and popular local bank transfers

- International, domestic or mixed funds settlement

- Local currency availability to charge customers

- Multiple, single or partial refunds, wherever it is necessary, for almost every payment method



Know more about EBANX solutions

 

Localized fraud prevention strategy to balance protection with performance

 

Having a robust anti-fraud strategy is a matter of survival for global SaaS businesses which usually depends on higher-value sales and/or subscription revenues,. On the other hand, it is necessary to avoid weaken the relationship with loyal customers because of security blocks, and our platform is ready to deliver this balance.

Count on advanced knowledgeable teams for security and fraud and have a localized smart anti-fraud solution with the best-in-class safety features:

 

- Machine learning for behavior score

- Block and trust list to avoid blocking trusted clients

- Robust validation scheme since payment capture to acquirers and banks validation.

- Manual Review with EBANX's Fraud Specialists to reduce false declines while preventing fraud

- A/B testing

- False-positive measuring

- Device fingerprint

 

Meet EBANX fraud prevention solution

 

Flexible and convenient integrations

 

EBANX takes the heavy-lifting of integrations by providing developers support to our merchants so the process can be streamlined. There are different integration options to fit our merchants' business model, capabilities, strategy, and available resources.

 

- Direct API - reverse personalized integration to generate fully transparent checkouts- Payment Link - manually generated payment links to cut the need for complex integrations

- Drop-In - complete white-label and customizable checkout with no page redirection

- Payment Page - practical and safe checkout page managed by EBANX

- Industry Channels - over 15 EBANX partners to be integrated with, including Recurly, for recurring payments and subscription billing

 

See all integrations

 

Nearly instant payouts to suppliers

 

SaaS & Cloud providers look for businesses with nearly real-time payout options. Relying on traditional payout systems can delay payments due to tax complexity, regulations, currency fluctuation, and other issues. With several payment methods available including bank transfers, digital wallets, and instant payments, our platform delivers a less bureaucratic and localized experience to your payees.

 

- Payout received in up to 3 business days

- Payment method diversity

- Intuitive Payee onboarding


Learn more about EBANX payout solution

 

World‑class support from experts

 

Count on a dedicated team from experts specialized in your industry with different skills to provide a world-class service. They are available according to your time-zone and in multiple regions (Latin America, US, Europe and APAC). 

 

- Regular planning and analytical meetings

- Merchant operational support

- Market intelligence

- Growth and marketing strategies

- Close performance monitoring

- Identification of opportunities

- Roadmap for improvement

 
 

Sell more, get paid faster, and scale your global SaaS business with EBANX

Keep learning about SaaS in Latin America and our solutions

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EBANX solution for SaaS

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Recurring Payments in LatAm for SaaS Companies

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Solution to receive high value payments in Brazil

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