EBANX Solution for E-commerce

Sell more in rising economies through a frictionless end‑to‑end localized payment experience

Onboard sellers internationally, choose your preferred settlement mode, set payouts to your vendors, provide hybrid single transactions, and increase your revenue by enabling a smooth purchase experience to your customers.

Trusted by global e-commerce merchants:

  • Shein
  • Aliexpres
  • Shopee

Superior payments performance covering your entire e‑commerce funds journey

+1.0 ppt average uplift in approval rates

based on order level for our global e‑commerce merchants in an one‑year period.*

‑0.2 ppt of average decrease in chargeback rates

for our global e‑commerce merchants in an one year period.*

*Data collected between 2021 and 2022. It may vary according to the country.

Global e‑commerces and marketplaces need a full‑stack payments platform with superior features to support their plans, customer’s needs and markets' requirement:

  • 99.99% uptime
  • Retry Logic

  • One-click payments

  • Smart routing

  • Customer Score

  • Trusted MID

  • Account Card Updates

  • UX improvements

  • Automatic recurring billing and PCI DSS compliant tokenization

  • Fast and guaranteed settlement in merchant's currency

  • Clear Dashboard and demand analytic reports

  • Complete reconciliation - including payments, chargebacks and refunds information

  • Partnerships with multiple local acquirers in each country where we operate

Latin America and its powerful powerful e‑commerce growth



33% per year

Pacing at 33% per year between 2020 and 2022.


USD 187 billion

Expected to reach USD 187 billion by the end of 2022.

Source: EBANX & AMI, datapack 2022

Attracted by an unmet demand, global e‑commerce and marketplaces are flocking to expanding economies, such as Latin America, adopting hybrid operations and competing with local titans. However, they need to deal with a hyper fragmented payments landscape: multiple countries with different cultures, regulations, payment landscapes, and currencies.

To get you ahead of the competition and reach more opportunities, EBANX offers more than 100 payment methods and enables hybrid single transactions. Merchants are able to split payments to their vendors and perform single and/or mass payouts, retain loyal shoppers, count on a detailed conciliation information about all transactions with full transparency, and much more. All that under one unique platform and payment partner, without worrying about third parties and multiple payment industry players.

Through EBANX, global e‑commerces are able to overcome key challenges:


Receive local payments and make payouts

  • Split payments automatically among all parties during a transaction
  • Have detailed payment information and traceability
  • Automate payments management (generation, confirmation, chargeback and refunds)
  • Monitor risky customers/transaction

Enable hybrid settlement operations and deal with foreign currency

  • Manage local and/or international funds settlements
  • Reduce costs with fixed FX rate (+ tax efficiency)
  • Have a unique reconciliation to sell in multiple currencies and countries

Have a local customer support experience

  • Have a customer support during the entire payment journey (confirmation, refunds, chargebacks)
  • Automate communication and customer management
  • Have a KYC support to solve local compliance issues with minimum effort

Start accepting local payments and paying sellers through built‑to‑fit solutions



Expand your total addressable market and sell more by offering a seamless payment experience to your shoppers. Have a hybrid payment processing (international and domestic funds settlement together), unified reconciliation, and access more than 100 payment methods ‑ including credit & debit cards, digital wallets, instant payments, cash & voucher payments, and bank transfers ‑ in 17 countries across Latin America and Africa. You can also offer installment payment options to your Latin American shoppers to increase your average ticket size.

More about pay-in


Streamline your payout process while increasing your sellers or any partners' satisfaction and retention. With a single integration you are able to pay your domestic partners in their local currency, or your cross‑border ones in USD. All of that from anywhere in the world and with payments confirmation in under 10 minutes for alternative payment methods and up to 3 business days for bank transfers. Our solution also provides an intuitive payee onboarding, supports single and mass payouts, and have automate payments which splits the value in each transaction according to previous setted rules. During the entire process, we run verification analysis to ensure your payouts comply with local regulations.

More about payouts

Single Transactions

Stop losing sales because of a poor customer experience caused by different checkouts with items from cross‑borders and domestic sellers being purchased separated. EBANX single transaction enables a unified cart and checkout page with products from multiple sellers, currencies and countries which improves your customer experience and helps maximizing your revenue. You also have full visibility into the breakdown of what is domestic and what is international in every single payment.

View more solutions
use case #1

Landing and winning in 5 Latin American countries through payments

A global e‑commerce company from Asia wanted to expand to Latin America starting from the biggest markets of the region: Mexico and Brazil. The challenge was addressing the total potential audience with an accurate local payment methods strategy, and getting to know the particularities of the region to ensure keeping the same aggressive prices that the company used to offer in other countries.

In a joint effort that began in 2018, EBANX teams worked on customized solutions that met the merchant's needs and has been generating outstanding results since then:

  • Expanded to 5 Latin American countries counting with EBANX payment solutions: Brazil, Mexico, Chile, Colombia and Argentina;
  • Approval rate higher than 80% in the company's three main markets in Latin America (2022);
  • 30% of new users in 2022 who made their first purchase through PIX.

Growing net revenue retention (NRR) by 176% in Latin America

A global marketplace from Asia was able to increase its NRR by 176% in 2022 when comparing to the previous year through EBANX platform and enabling single transaction, payout and +13 payment methods in 4 Latin American markets.

↪And more

Payments in local currency and more than 100 payment methods available

Since a great share of the population in growing economies is unbanked or lacks access to credit, many shoppers can't purchase products/services from e-commerces that only offer traditional payment methods. Thus, with more than 100 payment methods available in 17 expanding economies across Latin America and Africa. EBANX allows e-commerces to reach their unmet demand by offering high performance local payment options in local currency and to pay their sellers in a seamless way.


  • Diverse payment methods from credit (installments available) and debit cards to alternative options such as vouchers, instant payment, digital wallets, and popular local bank transfers
  • International, domestic or mixed funds settlement
  • Local currency availability to charge customers
  • Multiple, single or partial refunds, wherever it is necessary, for almost every payment method

See all payment methods


Installments (buy now, pay later) available to boost your sales

60% of our digital commerce merchants' sales are performed via installments. As a buy now, pay later option, it expands the purchase power, increasing the average order value (AOV) and leveraging conversion rates, while it is a very common practice in rising economies such as Latin American countries. Thus, count on EBANX to offer payment plans of up to 48 monthly installments depending on the country and the purchase value. 


Learn more about installments


A localized smart anti‑fraud solution to protect your e‑commerce transactions

Growing economies, such as Latin American countries, are known for fraudster's creativity. For this reason, it is essential to be PCI compliant and have a localized smart fraud prevention strategy specially designed for these markets. Through Shield - EBANX smart anti-fraud solution - you have the best in-class technology and database to keep your operation safe in all purchase steps with the following features:

  • Machine learning for behavior score
  • Chargeback guarantee with low rates
  • Block and trust list to avoid blocking trusted clients
  • Robust validation scheme since payment capture to acquirers and banks validation
  • Manual Review with EBANX's Fraud Specialists to reduce false declines while preventing fraud
  • A/B testing
  • False-positive measuring
  • Device fingerprint


More about Shield


Flexible and convenient integrations

EBANX takes the heavy-lifting of integrations by providing developers support to our merchants so the process can be streamlined. There are different integration options to fit our merchants' business model, capabilities, strategy, and available resources.


  • Direct API - reverse personalized integration to generate fully transparent checkouts
  • Payment Link - manually generated payment links to cut the need for complex integrations
  • Drop-In - complete white-label and customizable checkout with no page redirection
  • Payment Page - practical and safe checkout page managed by EBANX
  • Industry Channels - over 15 EBANX partners to be integrated with, including Recurly, for recurring payments and subscription billing


See all integrations→


World‑class support for your e‑commerce

Count on a dedicated team from experts specialized in your industry with different skills to provide a world-class service. They are available according to your time-zone and in multiple regions (Latin America, US, Europe and APAC).


  • Regular planning and analytical meetings
  • Merchant operational support
  • Market intelligence
  • Growth and marketing strategies
  • Close performance monitoring
  • Identification of opportunities
  • Roadmap for improvement

Selling goods and services are much easier with a top‑performing payment partner. Get started with EBANX built‑to‑fit payment solutions.


Keep learning about e‑commerce in expanding economies and our solutions


How can Retail Marketplaces scale their business with a real frictionless end‑to‑end experience

Read here

EBANX Payout for Retail Marketplaces

Read here

The Future of E‑commerce

Read here