Onboard sellers internationally, choose your preferred settlement mode, set payouts to your vendors, provide hybrid single transactions, and increase your revenue by enabling a smooth purchase experience to your customers.
Trusted by global e-commerce merchants:
based on order level for our global e‑commerce merchants in an one‑year period.*
for our global e‑commerce merchants in an one year period.*
*Data collected between 2021 and 2022. It may vary according to the country.
Global e‑commerces and marketplaces need a full‑stack payments platform with superior features to support their plans, customer’s needs and markets' requirement:
Account Card Updates
Automatic recurring billing and PCI DSS compliant tokenization
Fast and guaranteed settlement in merchant's currency
Clear Dashboard and demand analytic reports
Complete reconciliation - including payments, chargebacks and refunds information
Partnerships with multiple local acquirers in each country where we operate
Pacing at 33% per year between 2020 and 2022.
Expected to reach USD 187 billion by the end of 2022.
Source: EBANX & AMI, datapack 2022
Attracted by an unmet demand, global e‑commerce and marketplaces are flocking to expanding economies, such as Latin America, adopting hybrid operations and competing with local titans. However, they need to deal with a hyper fragmented payments landscape: multiple countries with different cultures, regulations, payment landscapes, and currencies.
To get you ahead of the competition and reach more opportunities, EBANX offers more than 100 payment methods and enables hybrid single transactions. Merchants are able to split payments to their vendors and perform single and/or mass payouts, retain loyal shoppers, count on a detailed conciliation information about all transactions with full transparency, and much more. All that under one unique platform and payment partner, without worrying about third parties and multiple payment industry players.
Through EBANX, global e‑commerces are able to overcome key challenges:
Expand your total addressable market and sell more by offering a seamless payment experience to your shoppers. Have a hybrid payment processing (international and domestic funds settlement together), unified reconciliation, and access more than 100 payment methods ‑ including credit & debit cards, digital wallets, instant payments, cash & voucher payments, and bank transfers ‑ in 17 countries across Latin America and Africa. You can also offer installment payment options to your Latin American shoppers to increase your average ticket size.
Streamline your payout process while increasing your sellers or any partners' satisfaction and retention. With a single integration you are able to pay your domestic partners in their local currency, or your cross‑border ones in USD. All of that from anywhere in the world and with payments confirmation in under 10 minutes for alternative payment methods and up to 3 business days for bank transfers. Our solution also provides an intuitive payee onboarding, supports single and mass payouts, and have automate payments which splits the value in each transaction according to previous setted rules. During the entire process, we run verification analysis to ensure your payouts comply with local regulations.
Stop losing sales because of a poor customer experience caused by different checkouts with items from cross‑borders and domestic sellers being purchased separated. EBANX single transaction enables a unified cart and checkout page with products from multiple sellers, currencies and countries which improves your customer experience and helps maximizing your revenue. You also have full visibility into the breakdown of what is domestic and what is international in every single payment.
A global e‑commerce company from Asia wanted to expand to Latin America starting from the biggest markets of the region: Mexico and Brazil. The challenge was addressing the total potential audience with an accurate local payment methods strategy, and getting to know the particularities of the region to ensure keeping the same aggressive prices that the company used to offer in other countries.
In a joint effort that began in 2018, EBANX teams worked on customized solutions that met the merchant's needs and has been generating outstanding results since then:
A global marketplace from Asia was able to increase its NRR by 176% in 2022 when comparing to the previous year through EBANX platform and enabling single transaction, payout and +13 payment methods in 4 Latin American markets.
Since a great share of the population in growing economies is unbanked or lacks access to credit, many shoppers can't purchase products/services from e-commerces that only offer traditional payment methods. Thus, with more than 100 payment methods available in 17 expanding economies across Latin America and Africa. EBANX allows e-commerces to reach their unmet demand by offering high performance local payment options in local currency and to pay their sellers in a seamless way.
60% of our digital commerce merchants' sales are performed via installments. As a buy now, pay later option, it expands the purchase power, increasing the average order value (AOV) and leveraging conversion rates, while it is a very common practice in rising economies such as Latin American countries. Thus, count on EBANX to offer payment plans of up to 48 monthly installments depending on the country and the purchase value.
Growing economies, such as Latin American countries, are known for fraudster's creativity. For this reason, it is essential to be PCI compliant and have a localized smart fraud prevention strategy specially designed for these markets. Through Shield - EBANX smart anti-fraud solution - you have the best in-class technology and database to keep your operation safe in all purchase steps with the following features:
EBANX takes the heavy-lifting of integrations by providing developers support to our merchants so the process can be streamlined. There are different integration options to fit our merchants' business model, capabilities, strategy, and available resources.
Count on a dedicated team from experts specialized in your industry with different skills to provide a world-class service. They are available according to your time-zone and in multiple regions (Latin America, US, Europe and APAC).