logo_EBANX-Shield EBANX Shield

Protecting your business in Latin America

EBANX Shield is our localised smart  fraud prevention strategy specially designed for the Latin American market. Using the best in class technology and database, EBANX Shield keeps your operation safe in all purchase steps, meanwhile balancing security with optimal payment performance, integrating the best fraud prevention tools into a single solution.

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A shield against fraud at no additional cost

Fraud is a fact of life and every business is exposed to it. In light of this fact, EBANX provides a full risk prevention platform and services, to balance the protection of your business with optimal payment performance.

EBANX Shield offers merchants a continued risk assessment with top-notch features, technology, and professionals, ensuring business security in Latin America and reducing operational overheads.

  • Your business protected in all steps

  • Database is enriched with over 300M transactions per year across LATAM markets

  • Fine-tuned balance on approval & protection

  • Expertise from Latin American market

  • No need for additional provider

Prevent fraud with an effective combination of technologies designed to protect your business

Target the specific fraud issues you’re facing with a solution built around your business in LATAM. Discover our 4-pillar approach to ensure protection.


Fraud Prevention

Tailored according to your vertical and business model, EBANX Shield gather the best in class technology and database with local expertise to define an anti-fraud strategy for your business.

  • Protecting rules
  • Risk scoring
  • Device Fingerprint
  • Block/trust list
  • Provider routing availability
  • Target approval rate

Managing fraud

EBANX developed a unique solution to protect the merchants, taking care of your performance health in all steps, including when the fraud happens.

  • Chargeback dispute
  • Partnership with main acquires

Continuous improvements

Our Fraud Prevention team will be always present to support you whenever you need also making tests and improvements to assure the best performance.

  • KPIs
  • Advanced reports

Performance monitoring

You will always know what’s happening to your operation, and this also includes your business’ health. Therefore, we will be providing insights to improve your rates available on the Analytics section within EBANX Dashboard.

  • A/B testing
  • False-positive measuring
  • Dedicated experts

Learn more about the EBANX Shield features

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A tailored strategy to combat fraud in Latin America

Discover the additional benefits of our solution:

Protection layers in all purchase steps

Before, during, or after the customer makes a purchase, your business will be protected by EBANX Shield.

No need for an additional provider

If you don't have a provider, EBANX will handle everything for your business, but if you do, your team can work closely with our experts to improve our systems integration or work on performance improvements.


The optimal point of balance is unique to each business. That's why EBANX Shield targets the specific fraud issues you’re facing with a solution built around your business' vertical to support it while you can focus on what matters.

Do you want to take a step further?

Learn more about EBANX Manual Review and Chargeback Guarantee solutions!

Although fraud-detection technology is evolving fast to keep pace with e-commerce growth and new fraud attack approaches, one element of online fraud prevention could benefit from human expertise. That's why EBANX offers Manual Review for your business.

Also, if you don't want to deal with unpredictability rates of chargebacks, then we have the right solution for you: Chargeback Guarantee. With Manual Review with Chargeback Guarantee, EBANX takes full responsibility and covers the fraud chargeback's amount for you.

Discover how to protect even more your business.

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Start managing fraud in a dynamic world with EBANX Shield

To protect your e-commerce business from fraudsters, you need the right tools for the job. EBANX Shield brings all of them integrated into a single solution, making it possible to balance fraud, protect your business, and ensure that real transactions are approved.

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