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EBANX Shield

Our global smart fraud prevention strategy

To mitigate risks and protect your business from fraudsters, EBANX developed a robust fraud prevention strategy specially designed for the Latin America environment. It keeps your operation safe, meanwhile balancing security with optimal payment performance.

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A shield against fraud at no additional cost

Fraud is a fact of life and every business is exposed to it. In light of this fact, EBANX provides a full risk prevention platform and services, to balance the protection of your business with optimal payment performance.

EBANX Shield offers merchants a continued risk assessment with top-notch features, technology, and professionals, ensuring business security in Latin America and reducing operational overheads.

  • Four layers of protection

  • Internal knowledge base

  • Fine-tuned balance on approval & protection

  • Expertise from LatAm marketM

  • No need for additional provider

Our 4-Pillar Approach to Ensure Protection


Business Rules

Real-time hard declines to avoid undesirable behavior and mitigate money laundering, card testing, and moral hazard.

  • Buyers minimum age.
  • Taxpayer registry identification validation.
  • Maximum monthly spent.

Transactional Scoring

Fraudulent pattern identification and real-time blockage.

  • Device fingerprint at EBANX Checkout.
  • Learning curve with historical and offline databases.

Machine Learning

Daily follow up, fastening the learning curve of new fraud modus operandi.

  • False Positive and False Negative responses.
  • Anti-fraud decline rate x Approval rate.
  • Chargeback and Fraud files.


Oversight of key risk indicators for continuous improvement and proactive protection.

  • Identify proactively any new trend.
  • Balance between Chargeback/Fraud and Approval rate.
  • Chargeback prevention based on customer experience.

How does EBANX Shield work?

Continuous improvement through internal knowledge

Born in Latin America, EBANX is fueled with quality data on local customer behavior and nurtures close relationships with local credit bureaus. Count on a partner that truly understands Latin American consumers' and how to address their concerns and expectations.

Call-back sessions

Contacting end-users for quality checks.

POI and POA (1) Analysis

Second level of investigation with POI and POA (1) analysis.


Ready to start with EBANX?

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