The Influence of COVID-19 on International Online Shopping in Mexico

EBANX exclusive survey shows the cross-border e-commerce market in Mexico during the COVID-19 pandemic and behavior perspectives for the post-COVID-19 landscape.


Take a glance here

  • OXXO is still really important for Mexicans – the pandemic did not make people change the payment method, even being a cash-based method.

  • Even during the pandemic, a great share of respondents will keep the frequency of buying on international e-commerce websites.

  • The flotation on the exchange rate from USD to MXN also plays a role in the behavior associated with the average ticket and the number of orders.

  • From a product perspective, aside from a drop in Apparel and Beauty category, there is no substantial change in the purchase intention among other categories.


Learn how Mexican consumers are behaving in COVID-19 times

In this new landscape that is arising, ecommerce companies can adapt at a faster pace, compared to brick-and-mortar stores. And consumers will turn even more to e-commerce now that they are in quarantine period.

Users are advised to read the Privacy Policy CAREFULLY. View service restrictions on the compliance page.

The brand "EBANX" and the domain "" represent a group of several products and companies in Brazil and other countries. Some of these products may only be available for specific industries or countries, contact EBANX team to get further information.