The Influence of COVID-19 on International Online Shopping in Mexico

Purchase Intent & Payment Preferences.

EBANX exclusive survey shows the cross-border e-commerce market in Mexico during the COVID-19 pandemic and behavior perspectives for the post-COVID-19 landscape.

Take a glance here:

  • OXXO is still really important for Mexicans – the pandemic did not make people change the payment method, even being a cash-based method.
  • Even during the pandemic, a great share of respondents will keep the frequency of buying on international e-commerce websites.
  • The flotation on the exchange rate from USD to MXN also plays a role in the behavior associated with the average ticket and the number of orders.
  • From a product perspective, aside from a drop in Apparel and Beauty category, there is no substantial change in the purchase intention among other categories.

Access the full research and learn further how Mexican consumers are behaving in COVID-19 times.


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