INTEGRATION FOR

How to install EBANX gateway?

In a few steps you can install the EBANX payment gateway in your Shopify store.

I want to sell to

I want to sell to Brazil Brazil

I want to sell to Latin America Latin America

Install EBANX Gateway

  • 1.

    In your Shopify administrative panel click on "settings" and then select "Payment providers".

  • 2.

    In this area, EBANX is available in the Alternative Payment Methods section; then, just choose one of the options listed: Boleto Bancário via EBANX (identified by EBANX Payments in Latin America), Cartão de Crédito e Boleto via EBANX (to process Credit card and Boleto), Cartão de Crédito em até 12x via EBANX (to process only Credit Card).

  • 3.

    Then you need to get your Public Integration key that is available on "Live integration Keys" in your EBANX Dashboard, and the Merchant Shopify Key that was sent through our team by email.

  • 4.

    After you fill out the Payment Settings click on "Settings" and on "Checkout" to check the information requested by EBANX.

  • 5.

    To finish go to "Form" and set the options.

  • Want more information? Contact our integration team at integration@ebanx.com.

Install EBANX Gateway

  • 1.

    To start, log-in into the administrative panel of your store here and click on "Install Payment Provider".

  • 2.

    After the installation, you will see a confirmation that the Pago en efectivo vía EBANX gateway was added. To find all EBANX solutions you need to search for Alternative Payments click on "Select the additional payment method" and fill with the integration keys.

  • 3.

    Your public integration key and your EBANX Shopify Key are available on Live integration on your EBANX Dashboard.

  • 4.

    To finish go to "Form" and set the options.

  • 5.

    After you fill out the Payment Settings click on "Settings" and on "Checkout" to check the information requested by EBANX.

  • Want more information? Contact our integration team at integration@ebanx.com.

Manage your Shopify store through EBANX Dashboard

The EBANX dashboard is directly connected to Shopify's administrative panel, transmitting all information automatically and transparently. This way you can make complete management of your online store.

Payment Status for Credit Cards

  • RE

    When the customer is redirected to checkout.

  • PA

    When the payment is completed.

  • CA

    When the payment is canceled.

Payment Status for Voucher Payments

  • RE

    When the customer is redirected to checkout.

  • PE

    When the customer printed the voucher but did not pay yet.

  • PA

    When the payment is completed.

  • CA

    When the payment is canceled.

Dashboard EBANX: Order details mockup

Integrated systems

  •  

    Manage your Orders.

  •  

    Ask for Refunds (Through Shopify’s administrative panel).

  •  

    Payment status updated automatically.

  •  

    Boletos are instantly canceled after their due date.

Frequently Asked Question

  • Where can I find my Shopify keys?

     

    In your EBANX Dashboard.

  • How do I change the currency of my Shopify Store?

     

    Go to Setup -> General -> Store Currency

  • How do I register facebook pixel and google analytics on my site?

     

    For credit cards, facebook pixel has to be registered in the Shopify administrative panel, for vouchers, like Boleto, you need to send an email to integration@ebanx.com and we register it to you.

  • How does the transfer of installment fees to my customers work?

     

    Contact the integration team at integration@ebanx.com and we'll help you.

  • Can I pass the IOF to my customers?

     

    Unfortunately, we don't have this option for Shopify yet.

  • I want to receive an email when the customer makes a purchase, how can I do that?

     

    Contact the integration team at integration@ebanx.com and we'll help you.

  • I want to show my products in the local currency, how can I do that?

     

    If you process your payments in one country you can change the currency but if you sell in multiple countries, unfortunately we did not offer this option.

  • When are Boleto reminder email sent?

     

    When the email is created, after 24 hours and Due Date - 1