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LEVE LEVE Logo

A fast, guaranteed way to ship to Brazil with no package loss

Through a direct interface with the Brazilian post and local customer service, LEVE makes sure your packages are delivered to your final customer, reducing chargeback and refund rates.

EBANX's official logistics partner, LEVE provides global businesses with an uncomplicated and efficient way to ship parcels from China and the US to Brazil, with faster release at Customs and no postal dispatch due.

     

A hybrid delivery system for faster delivery at lower cost

LEVE takes care of the entire package journey in Brazil and uses the Brazilian postal system for the final mile of deliveries, reducing costs in comparison to courier services.

Also, its smart custom clearance process exempts consumers from paying the postal dispatch fee, which significantly reduces the chances of them returning the package because of this extra cost.

 
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    Easy shipment process

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    No postal dispatch

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    Faster delivery

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    Less product loss and fewer refunds

Smart custom clearance for reduced shipping time

LEVE is one of the few shipping companies to send Brazilian Customs a pre-arrival declaration of goods, which speeds up the clearance process of packages under the de minimis USD50 threshold, as Customs authorities can access their content details prior to arrival.

  • E-packet

    • Maximum 2kg

    • 30-40 days delivery time

    • Tracking code only in Brazil

  • LEVE Logo

    • Maximum 30kg

    • 20-25 days delivery time

    • Tracking code issued from the moment LEVE receives the package in the US or in China

Fully traceable shipping process

LEVE is one of the few shipping companies to send Brazilian Customs a pre-arrival declaration of goods, which speeds up the clearance process of packages under the de minimis USD50 threshold, as Customs authorities can access their content details prior to arrival.

  • Forwarded from the warehouse to the airport

  • Departure from the origin airport

  • Arrived at the transit airport

  • Flying from the transit airport to the destination airport

  • Arrived at the destination airport

  • Received by Brazil Post

  • Received in the distribution center

  • Arrived at the transit airport

  • Forwarded

  • Departure for delivery

  • Delivered

  • Customer not home

  • Withdrawal available

  • Incorrect Address

  • Object refused by customer

  • The import of the item was not authorized by the body consentient/Brz regulator

  • Object waiting for payment

  • Object waiting for proof of payment

  • Returned to LEVE’s Warehouse

     

Localized customer service and guaranteed parcel delivery

A customer can misspell a street name, fill out a wrong zip-code or make any other address mistake. In case the Brazilian post cannot reach the customer within their two standard attempts, the package goes back to the national post warehouse and LEVE is notified.

With 24/7 customer support available in Portuguese, LEVE directly contacts the Brazilian consumer so they can either correct the address for a new delivery attempt or pick up the package themselves at a Brazilian post agency.

LEVE also notifies the customer in case a parcel above the de minimis threshold of USD 50 is held at Customs, reducing the chance of parcels being returned to the merchant due to the non-payment of taxes.

LEVE Package Image
 

Visit LEVE's website to know more and start delivering packages to Brazil more efficiently.